

Training Is Not a Silver Bullet: 3 Key Steps to Maximize Your Investment in Training
A few years ago, I was flying to a client engagement and started speaking with the woman sitting next to me. After learning what we each did for a living, she asked me how I would describe my ideal client. Surprisingly, I had never before been asked that or considered it. After giving it some thought, I shared that my ideal client would be one where we have access to senior management, where senior management is fully engaged (not granting one interview and disappearing) a